Terms of service
Last Updated: 06/23/2026
1. Introduction
These Terms of Service govern your access to and use of www.maisonmonuments.com, including all content, products, features, and services offered by MAISON MONUMENTS.
Please read these Terms carefully before using the Website or placing an order.
2. Acceptance of These Terms
These Terms of Service are entered into by and between you and MAISON MONUMENTS, referred to as “Company,” “we,” “our,” or “us.”
By accessing or using the Website, creating an account, placing an order, or clicking to accept these Terms when that option is made available, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.
If you do not agree to these Terms, you must not access, use, or place orders through the Website.
You must be at least 13 years old to use this Website. If you are under 18, you represent that you have permission from a parent or legal guardian to use the Website. Parents and legal guardians are responsible for activity conducted by minors under their supervision.
3. Updates to These Terms
We may revise these Terms from time to time in our sole discretion. Changes are effective when posted on the Website unless otherwise stated.
Your continued use of the Website or purchase of products after revised Terms are posted means you accept the updated Terms.
4. Website Use and Account Responsibilities
You are responsible for ensuring that any information you provide to us is accurate, current, and complete.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
You agree to notify us immediately if you believe your account has been accessed without authorization or if there has been any breach of security.
5. Prohibited Activities
You agree not to use the Website:
- In any way that violates applicable federal, state, local, or international law or regulation.
- To exploit, harm, or attempt to exploit or harm minors in any way.
- To transmit spam, promotional abuse, junk mail, chain letters, or similar solicitation.
- To impersonate MAISON MONUMENTS, a Company employee, another user, or any other person or entity.
- To interfere with or restrict another person’s use or enjoyment of the Website.
- To engage in conduct that may harm MAISON MONUMENTS, its customers, its systems, or its reputation.
You also agree not to:
- Use the Website in any manner that could disable, overburden, damage, or impair the Website.
- Use any robot, spider, scraper, crawler, or other automated tool to access the Website without our prior written permission.
- Use any manual process to monitor, copy, or reproduce material from the Website without our prior written permission.
- Use any device, software, or routine that interferes with the proper working of the Website.
- Introduce viruses, Trojan horses, worms, logic bombs, malware, or other material that is malicious or technologically harmful.
- Attempt to gain unauthorized access to the Website, customer accounts, payment systems, servers, databases, or any connected system.
- Attack the Website through denial-of-service attacks, distributed denial-of-service attacks, or similar methods.
6. Products, Orders, and Availability
Product descriptions, images, pricing, availability, and other product details are provided in good faith. We make reasonable efforts to display product colors, materials, sizing, and details accurately, but we cannot guarantee that your device display will show colors or textures exactly.
We reserve the right to limit quantities, reject orders, cancel orders, remove products, modify product information, or discontinue products at any time.
If an order is canceled after payment has been processed, we will issue a refund to the original payment method, subject to payment processor timing.
7. Pricing and Payment
Prices are listed in the currency shown at checkout and may change without notice.
You agree to provide current, complete, and accurate billing, shipping, and payment information. By submitting payment information, you represent that you are authorized to use the selected payment method.
Taxes, shipping charges, duties, and other fees may apply and will be shown where required or available during checkout.
8. Shipping, Delivery, Returns, and Refunds
Shipping, delivery, returns, and refunds are governed by our posted store policies, including our Shipping Policy and Return and Refund Policy.
Delivery timelines are estimates and are not guaranteed unless expressly stated in writing.
9. Intellectual Property
The Website and its contents, including but not limited to text, product names, graphics, logos, artwork, images, photography, videos, designs, layouts, icons, code, and brand elements, are owned by or licensed to MAISON MONUMENTS and are protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, sell, exploit, or create derivative works from any Website content without our prior written permission.
10. User Submissions and Communications
If you submit reviews, messages, images, comments, feedback, ideas, or other materials to us, you represent that you have the right to submit them and that they do not violate the rights of any third party.
You agree that we may use non-confidential feedback to improve our products, services, and Website without obligation to compensate you.
11. Third-Party Links and Services
The Website may contain links to third-party websites, tools, payment processors, shipping providers, or services that are not owned or controlled by MAISON MONUMENTS.
We are not responsible for the content, privacy practices, terms, availability, or actions of third-party websites or services.
12. Disclaimer of Warranties
The Website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, MAISON MONUMENTS makes no warranties, express or implied, regarding the Website, products, services, availability, accuracy, or uninterrupted operation.
We do not warrant that the Website will be secure, error-free, uninterrupted, or free of viruses or other harmful components.
13. Limitation of Liability
To the fullest extent permitted by law, MAISON MONUMENTS and its owners, officers, employees, contractors, partners, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the Website, products, or services.
To the fullest extent permitted by law, our total liability for any claim related to the Website, products, or services will not exceed the amount you paid for the product or service giving rise to the claim.
14. Indemnification
You agree to defend, indemnify, and hold harmless MAISON MONUMENTS and its owners, officers, employees, contractors, partners, suppliers, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, expenses, or fees arising out of your violation of these Terms or misuse of the Website.
15. Termination
We may suspend or terminate your access to the Website at any time, without notice, if we believe you have violated these Terms, applicable law, or the rights of MAISON MONUMENTS or others.
16. Governing Law
These Terms and any dispute arising from or related to these Terms, the Website, or purchases from MAISON MONUMENTS will be governed by the laws of the State of Florida, without regard to conflict of law principles.
17. Dispute Resolution
Before filing a formal claim, you agree to contact us first so we may attempt to resolve the issue informally.
If a dispute cannot be resolved informally, you agree that any dispute will be handled in the courts located in Florida, unless applicable law requires otherwise.
18. Severability
If any part of these Terms is found to be invalid, unlawful, or unenforceable, that part will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in effect.
19. Entire Agreement
These Terms, together with our Privacy Policy and other posted store policies, form the entire agreement between you and MAISON MONUMENTS regarding your use of the Website and purchases from the Website.
20. Contact Us
If you have questions about these Terms of Service, please contact us.
Email: info@maisonmonuments.com