Refund policy
Return and Refund Policy
Last Updated: 06/26/2026
1. Introduction
Thank you for shopping with MAISON MONUMENTS. If you are not satisfied with your purchase, we are here to help.
2. Returns
Orders may be returned within 4 days of the date of purchase for a refund.
Returned items must be in new and unused condition. When returning items, please include the item being returned.
Returns will be processed within 4 days after the returned item is received and reviewed.
3. Return Shipping
Return shipping costs are covered by MAISON MONUMENTS. A pre-paid shipping label will be provided to you when your return is approved.
4. Exceptions
The following items do not qualify for returns:
- Discounted items
5. Contact Us
If you have any questions about your return, please contact customer service.
Email: info@maisonmonuments.com
All returns must be shipped to the return address provided at the time of return:
MAISON MONUMENTS
Attention: Customer Service